a bunch of devoted leaders during the Get in touch with Centre business who will be captivated with building a extraordinary variance for our
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Proven experience in guide generation and enterprise advancement in the BPO, connect with Heart, or IT products and services industries.
despite place, our facilities produce steady and exceptional experiences. All of our facilities are constructed with hugely expert servant leaders who are devoted to driving superb overall performance from their groups.
Fostering Teamwork: to be a staff member, the ability and desire to work cooperatively with Some others on a workforce; for a staff chief, the ability to display desire, talent, and achievement in finding groups to discover to operate with each other.
instruction systems: coming up with and implementing helpful instruction applications for new hires and present employees.
You will deliver partaking, responsive, well timed telephone and e-mail support to purchaser Clients, profits, together with other interior crew members. You would be the issue of Get hold of for The customer and/or income group member as you keep them knowledgeable with the status of open troubles while actively Performing to troubleshoot and resolve them.
encounter working as Portion of a collaborative group - we do the job together to make certain consumers will be able to use our services and products with none hassle and superb encounter is offered for the duration of each and every conversation.
apparent and efficient communication expertise in English whilst being able to speak clearly, confidently and politely.
you are going to collaborate closely with cross-practical teams, leveraging data to generate informed conclusions that prioritize the customer encounter. What we provide:
Problem Examination and challenge-resolving: usually takes time to appropriately outline the situation and demonstrates patience. seems to be outside of the obvious and doesn’t cease at the initial respond to. Asks Other folks for input.
Etech is an equal opportunity employer. The group comprises of people with a lot of varied operate and lifestyle activities.
About us Etech provides future-era BPO alternatives. a worldwide etech minority-owned enterprise, Etech has created and trademarked how to show your facts into strategic insights. Leveraging the strength of artificial as well as human intelligence Etech improves teaching and coaching to target critical behaviors generating enhanced client ordeals and shareholder value. Etech launched in 2003 with only four hundred staff members and an individual contact Heart in Nacogdoches, Texas.
the character of Etech’s small business, which can be about people today communicating with men and women, makes sure the ongoing enhancement of the transportable “skills for all times”. Etech cares about your profession progress because we know that our employees are our most valuable asset.